Payment terms

We currently accept India-issued debit and credit cards (Visa, MasterCard,
American Express, RuPay), net banking and Cash on Delivery (COD).
Unfortunately, we are not able to accept orders over or payment information via
phone or through mobile wallets and Card on Delivery.
Important payment information:
Debit and credit cards are charged once the order is placed.

Credit or Debit cards issued outside India cannot be used to pay on

For Cash on Delivery payments, we only accept valid currency notes.
Card on Delivery facility is not available.
Please note that we reserve the right to contact you for further information if
there is an issue with your payment.
You can pay for orders placed on Mensoo using Cash on Delivery (COD).There are 0 extra charges for COD. Please pay only the amount printed on the invoice to the shipping partner. We accept all valid currency notes.

Partial COD Advance: For orders placed using our partial COD option, a non-refundable advance payment is required at the time of order placement.

No Refund for Returns: If you choose to return the parcel after placing the order and paying the partial COD advance, please note that the advance payment will not be refunded.

Order Confirmation: Once the partial COD advance is paid, your order will be confirmed and processed for shipment. You will be required to pay the remaining balance in cash upon delivery of the parcel.


We take security very seriously, so your details will be protected. We use the
industry-standard encryption protocol to protect your information from
unauthorized use or disclosure. All confidential data, such as payment
information, is encrypted and transmitted through a secure channel using SSL
Should any unauthorized charges appear on your credit/ debit card or bank
account as a result of shopping with Mensoo,

please notify your credit card
provider or bank in accordance with its reporting rules and procedures.
Please note that Mensoo ® will never ask a customer to confirm any account or credit details via email, except in the case of refunds for Cash on Delivery (COD) orders. If you receive an email claiming to be from Mensoo ® asking you to do so, do not respond and contact our Customer Care team immediately.